Terms and Conditions

Welcome to KIBORX.

These Terms of Service (“Terms”) govern your access to and use of kiborx.com (the “Website”) and your purchase of products offered by KIBORX.

By visiting our Website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or purchase products from KIBORX.

About KIBORX

KIBORX develops and provides advanced thermal imaging and optical products designed for outdoor enthusiasts, hunters, wildlife observers, and professional users.

Our products are designed to help users explore, observe, and operate in challenging lighting conditions through innovative thermal imaging technology.

For customer support or questions regarding these Terms, please contact us:

Email: support@kiborx.com

Eligibility

By using our Website or purchasing products from KIBORX, you confirm that:

You are at least 18 years old or meet the minimum legal age requirement applicable in your location;
The information you provide during checkout or account registration is accurate and complete;
You are purchasing products for lawful personal or permitted commercial purposes; and
You will comply with all applicable federal, state, and local laws regarding product ownership, possession, transportation, and use.

KIBORX reserves the right to refuse service or cancel orders where we believe these requirements are not met.

Product Information

We make every effort to ensure that product descriptions, specifications, images, pricing, and other information displayed on our Website are accurate and up to date.

However, please note that:

Product colors may vary depending on your display settings;
Product images may include simulated demonstrations or enhanced visual representations;
Specifications, packaging, and product features may be updated from time to time.

KIBORX reserves the right to correct errors, update product information, or modify product availability without prior notice.

If an error affects your order after purchase, we will contact you and provide available solutions, including cancellation or refund when applicable.

Product Use and Safety

KIBORX products must be used responsibly and in accordance with:

Product manuals and instructions;
Applicable laws and regulations;
Local hunting, wildlife, property-use, and outdoor activity requirements.

You are solely responsible for determining whether a product is suitable and legally permitted for your intended use.

KIBORX does not provide legal advice regarding product use, ownership, or local regulations.

Purchasing or receiving a KIBORX product does not guarantee that the product may be used in every location or situation.

Orders and Acceptance

Submitting an order through our Website does not automatically constitute acceptance of your order.

After placing an order, you will receive an order confirmation acknowledging that we have received your request. KIBORX reserves the right to review and accept or decline any order before shipment.

We may cancel, delay, or refund an order due to:

Product availability issues;
Incorrect pricing or product information;
Payment authorization problems;
Shipping address verification issues;
Legal or compliance restrictions;
Suspected fraud or unauthorized transactions.

If your order is canceled before shipment, any payment received will be refunded to your original payment method.

Pricing and Payment

All prices displayed on kiborx.com are listed in U.S. dollars (USD) unless otherwise stated.

Prices do not include applicable taxes, shipping fees, or other charges unless specified during checkout.

KIBORX reserves the right to correct pricing errors and update product prices at any time.

All payments are subject to authorization and verification by payment providers.

To protect our customers and prevent fraudulent transactions, we may request additional verification information when necessary.

Shipping and Delivery

KIBORX currently ships products only to approved delivery locations within the contiguous United States.

Shipping timelines, processing times, delivery estimates, shipping restrictions, and related information are described in our:

Shipping & Delivery Policy

By placing an order, you agree to provide accurate shipping information and comply with applicable carrier delivery requirements.

KIBORX is not responsible for delays caused by carriers, incorrect customer-provided information, weather conditions, or circumstances beyond our reasonable control.

Returns, Refunds, and Exchanges

Customer satisfaction is important to KIBORX.

Eligible returns, refunds, and exchanges are governed by our:

Return & Refund Policy

Return requests must be submitted within the applicable return period stated in that policy.

Products must meet return requirements, and customers must obtain approval and return instructions from KIBORX before sending products back.

Unauthorized returns may not be accepted.

Limited Warranty

Eligible KIBORX products include a:

One-Year Limited Warranty

covering defects in materials and workmanship under normal use conditions.

Warranty coverage, exclusions, and claim procedures are described in our:

KIBORX One-Year Limited Warranty Policy

Warranty coverage is separate from our return policy.

Products outside the return period may still qualify for warranty service if warranty requirements are met.

Export and Transfer Restrictions

KIBORX currently sells and ships only to approved U.S. delivery locations.

You may not export, re-export, transfer, resell for export, or arrange international delivery of KIBORX products in violation of applicable laws or regulations.

KIBORX does not ship to:

International addresses;
U.S. territories;
APO/FPO/DPO addresses;
Freight forwarding addresses.

KIBORX reserves the right to cancel or hold orders involving potential export, transfer, address verification, or compliance concerns.

Customers are responsible for complying with applicable laws related to product ownership, transfer, and use.

Intellectual Property Rights

All content available on kiborx.com, including but not limited to:

KIBORX trademarks and logos;
Product names;
Images and videos;
Graphics;
Website designs;
Text and marketing materials;

is owned by or licensed to KIBORX and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use any Website content without prior written permission from KIBORX.

Third-Party Links

Our Website may contain links to third-party websites or services.

These links are provided for convenience only. KIBORX does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Your use of third-party services is subject to their own terms and policies.

Limitation of Liability

To the maximum extent permitted by applicable law, KIBORX shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from: