Slideshow

SHIPPING & DELIVERY

We ensure a smooth shipping experience with reliable delivery, easy tracking, and dedicated support.

Fast & Reliable Delivery

From order confirmation to doorstep delivery, we keep every step clear and convenient.

Processing time

1 - 2 business days
Orders are carefully inspected, packed, and prepared before shipment.

Transit Time

3–7 Business Days
Enjoy reliable delivery with tracking updates from trusted carriers. Warehouse Flexibility: To provide faster service, orders may ship from our U.S. warehouse or other fulfillment locations depending on inventory availability.

Destination

Estimated Delivery Time

Shipping Fee

US 国旗

United States

填写配送时间

填写运费

CA 国旗

Canada

填写配送时间

填写运费

GB 国旗

United Kingdom

填写配送时间

填写运费

DE 国旗

Germany

填写内容

填写内容

FR 国旗

France

填写内容

填写内容

AU 国旗

Australia

填写内容

填写内容

JP 国旗

Japan

填写内容

填写内容

Shipping, Delivery, and Order Handling

Estimated delivery time includes both processing time and carrier transit time.

Most in-stock orders are processed within 1–3 business days. During peak periods, inventory transfers, or additional order review, processing may take up to 5 business days.

Orders may be fulfilled from a U.S. warehouse or an overseas fulfillment facility, depending on inventory availability and delivery location.

  • U.S. warehouse orders: 3–7 business days after dispatch  
  • Overseas fulfillment orders: 7–15 business days after dispatch  
  • Split shipments: Some items may ship separately at no additional shipping charge

If your order requires additional processing time, we’ll notify you by email and provide an updated shipment estimate. You may cancel the order for a full refund before shipment if needed.

Notes:

Business days do not include weekends or U.S. federal holidays. All delivery dates are estimates only and are not guaranteed.

Shipping Rates:
Orders of $399 or more qualify for free standard shipping within the contiguous United States.
Orders below $399 are charged a flat-rate shipping fee of $9.99.

Signature Requirement:
Orders over $300 may require Direct Signature Required delivery where available.

Tracking Information:
Tracking details will be emailed once your order has shipped. Please allow up to 24 hours for tracking to become active.

Shipping Restrictions:
We currently ship only to approved residential and commercial addresses within the contiguous United States.
We do not ship to P.O. Boxes, APO/FPO/DPO addresses, U.S. territories, known freight forwarders, or unverifiable addresses.

Undeliverable or Returned Packages:
If a package is returned due to an incorrect address, delivery refusal, or failure to complete delivery requirements, additional actual carrier charges may apply. This does not apply if the issue was caused by our error or a damaged/incorrect shipment.

Compliance & Order Review:
By placing an order, you confirm that you are at least 18 years old and will comply with all applicable laws regarding the purchase, possession, and use of the product.
We may place certain orders on hold for payment, address, shipping, or compliance review.

Canceled Orders & Refunds:
If an order is canceled before shipment, refunds are typically initiated within 2–3 business days to the original payment method.

We're Here to Help Have questions about your order or delivery? Our U.S.-based support team is ready to assist you.
Phone Support +1 (805) 878-7026
Email Support support@kiborx.com